Role

Role

UX Design, Information Architecture, Visual Design, Prototype & testing, Web & Mobile

UX Design, Information Architecture, Visual Design, Prototype & testing, Web & Mobile

Client

Client

Introduction

The DHRE RealConnect app was meticulously crafted to revolutionize the property management experience. Designed to address user pain points, it offers a seamless way to:

• Pay installments with QuickPay.
• Raise and track major modification requests.
• Discover and book latest property launches.
• Access detailed information about properties, all in one place.

By combining user-centric design and advanced functionality, DHRE RealConnect redefines convenience and transparency for property owners and tenants alike.

Introduction

The DHRE RealConnect app was meticulously crafted to revolutionize the property management experience. Designed to address user pain points, it offers a seamless way to:

• Pay installments with QuickPay.
• Raise and track major modification requests.
• Discover and book latest property launches.
• Access detailed information about properties, all in one place.

By combining user-centric design and advanced functionality, DHRE RealConnect redefines convenience and transparency for property owners and tenants alike.

Research

Research

Research

To ensure the app aligned with real user needs, extensive research was conducted to explore the existing market landscape and user pain points.

To ensure the app aligned with real user needs, extensive research was conducted to explore the existing market landscape and user pain points.

  • Developed based on interviews with property owners and tenants.

  • Focused on understanding users’ goals, frustrations, and key behaviors.

  • Studied local and global competitors to understand ux pattern & best practices

  • Identified areas for improvement, such as simplifying payment workflows, enhancing request tracking transparency, and consolidating property-related details.

  • Mapped user flows to eliminate friction points in essential tasks like making payments, submitting modification requests, and booking property launches.

  • Prioritized ease of navigation, speed of task completion, and clear feedback mechanisms.

  • Mapped user flows to eliminate friction points in essential tasks like making payments, submitting modification requests, and booking property launches.

  • Prioritized ease of navigation, speed of task completion, and clear feedback mechanisms.

Information Architecture

  • Structured for simplicity and scalability.

  • Created a streamlined hierarchy, ensuring users could intuitively locate features and complete tasks effortlessly.

  • Structured for simplicity and scalability.

  • Created a streamlined hierarchy, ensuring users could intuitively locate features and complete tasks effortlessly.

Wireframes

Wireframes acted as the blueprint for our vision, focusing on Creating a centralized dashboard for quick access to critical actions. Simplifying multi-step processes for payments and requests. Establishing a logical flow for exploring new property launches and managing details.

Wireframes acted as the blueprint for our vision, focusing on Creating a centralized dashboard for quick access to critical actions. Simplifying multi-step processes for payments and requests. Establishing a logical flow for exploring new property launches and managing details.

Each iteration of the wireframes was tested and refined to ensure maximum usability and alignment with user expectations.

Each iteration of the wireframes was tested and refined to ensure maximum usability and alignment with user expectations.

Visual Designs

The visual design phase prioritized both aesthetics and functionality, resulting in a polished interface that is both modern
and intuitive.

The visual design phase prioritized both aesthetics and functionality, resulting in a polished interface that is both modern
and intuitive.

The visual design phase prioritized both aesthetics and functionality, resulting in a polished interface that is both modern and intuitive.

The visual design phase prioritized both aesthetics and functionality, resulting in a polished interface that is both modern and intuitive.

Usability Testing

Post-design, a usability test was conducted with 10 property owners and tenants to validate the app’s effectiveness.

Participants were assigned tasks like making payments, submitting modification requests, and exploring new property launches. Feedback was collected via screen-sharing and follow-up interviews.

Post-design, a usability test was conducted with 10 property owners and tenants to validate the app’s effectiveness.

Participants were assigned tasks like making payments, submitting modification requests, and exploring new property launches. Feedback was collected via screen-sharing and follow-up interviews.

Results

  • User Satisfaction: 95% of users reported that the app was intuitive and user-friendly.

  • QuickPay Installments: Lauded for its simplicity and speed.

  • Dashboard Overview: Users loved having all relevant information consolidated in one place.

  • Real-Time Tracking for Modification Requests: Added transparency and reduced user anxiety.

  • Users suggested enabling bulk export of payment history.

  • Push notifications for modification updates were requested.

  • User Satisfaction: 95% of users reported that the app was intuitive and user-friendly.

  • QuickPay Installments: Lauded for its simplicity and speed.

  • Dashboard Overview: Users loved having all relevant information consolidated in one place.

  • Real-Time Tracking for Modification Requests: Added transparency and reduced user anxiety.

  • Users suggested enabling bulk export of payment history.

  • Push notifications for modification updates were requested.

Conclusion

The DHRE RealConnect app is a groundbreaking tool that bridges the gap between property management and user expectations. By addressing key user pain points with intuitive design and innovative features, it empowers users to manage their properties with clarity, convenience, and confidence.

With its research-backed design, seamless user journey, and validated usability, DHRE RealConnect is poised to transform property management in the real estate industry.

The DHRE RealConnect app is a groundbreaking tool that bridges the gap between property management and user expectations. By addressing key user pain points with intuitive design and innovative features, it empowers users to manage their properties with clarity, convenience, and confidence.

With its research-backed design, seamless user journey, and validated usability, DHRE RealConnect is poised to transform property management in the real estate industry.

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